Laat Mantra Amphora van te voren weten wat je verwachte aankomsttijd is. Tijdens het boeken kun je het veld Speciale Verzoeken gebruiken, of je kunt rechtstreeks contact opnemen met de accommodatie met de contactgegevens in de boekingsbevestiging. Gasten zijn verplicht om een geldig identiteitsbewijs met foto en een creditcard te tonen bij het inchecken. Houd er rekening mee dat alle Speciale Verzoeken afhankelijk zijn van beschikbaarheid en mogelijk extra kosten met zich meebrengen. Een borg van AUD 200 is verplicht. Deze wordt geïnd via creditcard. Je wordt terugbetaald binnen 7 dagen na het uitchecken. Je borg wordt volledig terugbetaald via creditcard, na controle op eventuele schade aan de accommodatie. Please note, there is a 1.11% credit card surcharge when using a credit card. Please note that your payments will be processed by the Mantra Group/SAMARAD; this will appear on your bank statement as Peppers/Mantra/BFree Surfers Paradise. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that this property does not have an elevator/lift. It is accessible via stairs only. Please note that rooms are serviced once a week. Please note that this property requires a refundable AUD200 credit card pre-authorisation or cash deposit upon check in to cover any incidental charges. When booking for 3 or more rooms, different policies and procedures apply. For more information, please contact the property using the contact details found on the booking confirmation. Cairns Ironman Event Traffic Alert: Captain Cook Highway closed Palm Cove-Port Douglas, 5:30am-5:30pm, June 16th. Alternative route via Mulligan and Kennedy Hwy takes 3.5-4hrs to/from airport. Williams Esplanade & Cedar Road, Palm Cove closed 4am-12pm. If you have any questions regarding the above or your booking prior to Sunday 16 June 2024, please call 1300 987 604. We thank you for your understanding the inconvenience this may cause and we look forward to welcoming you. To ensure a clean and healthy environment for all guests, Mantra Amphora has implemented a smoke-free policy across the entire complex. This policy prohibits smoking, including cigarettes, cigars, pipes, and electronic cigarettes (vapes), in all indoor and outdoor areas, such as guest rooms, balconies, common areas, and poolside areas.