Gasten zijn verplicht om een geldig identiteitsbewijs met foto en een creditcard te tonen bij het inchecken. Houd er rekening mee dat alle Speciale Verzoeken afhankelijk zijn van beschikbaarheid en mogelijk extra kosten met zich meebrengen. Laat Hotel Costa Galana van te voren weten wat je verwachte aankomsttijd is. Tijdens het boeken kun je het veld Speciale Verzoeken gebruiken, of je kunt rechtstreeks contact opnemen met de accommodatie met de contactgegevens in de boekingsbevestiging. Wanneer je vroegtijdig vertrekt, zal de accommodatie het volledige bedrag van je verblijf bij je in rekening brengen. Parkeren is afhankelijk van beschikbaarheid vanwege het beperkte aantal parkeerplaatsen. Een borg van USD 200 is verplicht. Deze wordt geïnd via creditcard. Je wordt terugbetaald bij het uitchecken. Je borg wordt volledig terugbetaald via creditcard, na controle op eventuele schade aan de accommodatie. Children aged 14 and under are not allowed in the spa. When booking 9 rooms or more, different policies and additional supplements may apply. Please note that the owner of the credit card provided must be present at the time of arrival. This accommodation is registered as a provider of the Pre Trip Program (Programa Previaje) of the Argentinian Ministry of Tourism and Sports(CUIT: 30626538971) Please note that the Honeymoon Suite, Superior Double and Superior Twin rooms cannot fit extra beds. Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card and debit card are exempt from this 21% additional fee (VAT) in accommodation and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable. Please note that due to the Coronavirus (COVID-19) pandemic, access to the heated outdoor pool, hot tub, sun terrace, kids' club and breakfast services is restricted to limit capacity. Guests will be able to access these amenities in shifts. Please contact the property for further information. We are working to improve the experience. Due to the annual reconditioning of our gastronomic and relaxation services, please take into account the scheduled dates of limited services and closing: SPA: From July 31 to August 14, we will be carrying out reconditioning tasks in our relaxation room and infinity pool. This improvement aims to provide you with a renewed and more exclusive space for your enjoyment. Although these areas will be temporarily closed, you will still be able to access the gym and treatments and massages. RESTAURANTS: In our constant commitment to provide you with unparalleled luxury experiences, from July 31 to October 2, our prestigious Mar Restaurant will remain closed for a renovation process. This time will allow us to make exceptional improvements, pursuing the excellence that characterizes us and creating more sophisticated environments. We appreciate your understanding. *Ask for gym schedules and treatments and massages, we will gladly schedule your turn. *People under 21 years of age can only stay if they are accompanied by one of their parents or legal guardians.