Munich Marriott Hotel
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Wat feiten op een rij
Inchecken vanaf: | 15:00 |
|---|---|
Uitchecken vóór: | 12:00 |
Huisdieren | Huisdieren welkom tegen een toeslag |
Voorzieningen
wifi
Parkeren
Airconditioning
Zwembad
Fitnesscentrum
24-uurs receptie
Meer over Munich Marriott Hotel
Munich Marriott Hotel
Het Munich Marriott Hotel combineert naadloos modern comfort met Beierse charme en biedt een verfijnd verblijf in het hart van Schwabing.
Reviews van 
Familiereiziger
DK
Opmerking: 31 jul. 2026
Nice hotel also for families!
Two Connecting Rooms: ideal for our family of 5. Top beds, a bit narrow for two people. Lovely to swim and exercise after a day in the city. In quiet green district of Munich , but within walking distance of the metro and restaurants. But after a day of walking, eating in the sports bar is also a must!
Familiereiziger
Opmerking: 6 jun. 2026
Verblijfdata: jun. 2026
Just Awful, Not Germany and a MarriNOT
The stay did not begin well in that our rooms were not ready at the check-in time. We were asked to wait well past check-in time into the dinner hours. As an ambassador member that is unacceptable.
We rushed out the door to make dinner and did not realize how thoroughly disgusting and unclean our rooms were. The photos I attached do not even begin to cover it.
Among the issues were various filth and hair throughout the room and carpeting. Various disgusting stains. NAILS left over for my previous female guest. Stickiness. Plus, beat up ragged floors.
They tried to remedy the issue, but it’s so offputting nothing really fixes this.
To add to the fun, the toilets don’t flush very well and should you perform a number 2 it will require 7 to 10 flushes. The water pressure in the shower is also a joke, rather a trickle.
Breakfast is also comprised of rather low quality ingredients and disgusting coffee. Most of the staff are quite cranky as well and are more than happy to bump into you rather than to give away as you proceed to the buffet. Clearly, they’ve never heard of guest right away!
This brand is inconsistent with Germany and any Marriott I’ve ever been to in the thousands of nights I’ve spent with them.
We rushed out the door to make dinner and did not realize how thoroughly disgusting and unclean our rooms were. The photos I attached do not even begin to cover it.
Among the issues were various filth and hair throughout the room and carpeting. Various disgusting stains. NAILS left over for my previous female guest. Stickiness. Plus, beat up ragged floors.
They tried to remedy the issue, but it’s so offputting nothing really fixes this.
To add to the fun, the toilets don’t flush very well and should you perform a number 2 it will require 7 to 10 flushes. The water pressure in the shower is also a joke, rather a trickle.
Breakfast is also comprised of rather low quality ingredients and disgusting coffee. Most of the staff are quite cranky as well and are more than happy to bump into you rather than to give away as you proceed to the buffet. Clearly, they’ve never heard of guest right away!
This brand is inconsistent with Germany and any Marriott I’ve ever been to in the thousands of nights I’ve spent with them.
Antwoord van hotel
Opmerking: 8 jun. 2026
Dear Guest,
Thank you very much for your feedback and for taking the time to share your experience with us. We are truly sorry to hear about the concerns you encountered during your stay.
Please rest assured that your comments regarding cleanliness, room condition, and service have been taken very seriously and have been shared with the relevant teams. We are actively reviewing these matters and taking the necessary steps to improve, as this is certainly not the level of quality or experience we strive to provide.
We sincerely regret that we did not meet your expectations on this occasion. Guest comfort and satisfaction are very important to us, and your feedback is invaluable in helping us enhance our standards and overall guest experience.
We would greatly appreciate the opportunity to welcome you back in the future.
Please feel free to contact us directly, we will do our very best to ensure a much more comfortable and positive stay.
Kind regards,
Eri Listriyanna
Guest Experience Supervisor & Duty Manager
Thank you very much for your feedback and for taking the time to share your experience with us. We are truly sorry to hear about the concerns you encountered during your stay.
Please rest assured that your comments regarding cleanliness, room condition, and service have been taken very seriously and have been shared with the relevant teams. We are actively reviewing these matters and taking the necessary steps to improve, as this is certainly not the level of quality or experience we strive to provide.
We sincerely regret that we did not meet your expectations on this occasion. Guest comfort and satisfaction are very important to us, and your feedback is invaluable in helping us enhance our standards and overall guest experience.
We would greatly appreciate the opportunity to welcome you back in the future.
Please feel free to contact us directly, we will do our very best to ensure a much more comfortable and positive stay.
Kind regards,
Eri Listriyanna
Guest Experience Supervisor & Duty Manager
Familiereiziger
Opmerking: 21 aug. 2026
Extremely rigid and disappointing customer service.
Extremely rigid and disappointing customer service.
My reservation was automatically cancelled after the final scheduled payment could not be collected because sufficient funds were not available on the card at that specific moment. I did not voluntarily cancel the stay. Approximately €800 had already been successfully paid and remained non-refundable.
While we were still in Munich and genuinely wanted to stay at the hotel, I proposed several alternatives: making a new reservation at the current price and applying all or part of the €800 already paid, deducting the first night, allowing us to stay for fewer nights, or finding any other mutually acceptable solution.
Every proposal was rejected, without the hotel offering a single alternative. Their only response was that the original rate was non-refundable and that no exception could be made.
I understand the contractual conditions. However, keeping approximately €800 after an automatic cancellation while refusing every practical solution—even one that would have brought the hotel paying guests and additional revenue—shows an extreme lack of flexibility and customer care.
This experience left me with the clear impression that retaining the money and maximizing profit mattered more to this property than maintaining a fair relationship with a customer who was still willing to stay and pay.
Technically within the rules, perhaps, but far below the standard I expected from Marriott. Based on this experience, I would not book this property again.
My reservation was automatically cancelled after the final scheduled payment could not be collected because sufficient funds were not available on the card at that specific moment. I did not voluntarily cancel the stay. Approximately €800 had already been successfully paid and remained non-refundable.
While we were still in Munich and genuinely wanted to stay at the hotel, I proposed several alternatives: making a new reservation at the current price and applying all or part of the €800 already paid, deducting the first night, allowing us to stay for fewer nights, or finding any other mutually acceptable solution.
Every proposal was rejected, without the hotel offering a single alternative. Their only response was that the original rate was non-refundable and that no exception could be made.
I understand the contractual conditions. However, keeping approximately €800 after an automatic cancellation while refusing every practical solution—even one that would have brought the hotel paying guests and additional revenue—shows an extreme lack of flexibility and customer care.
This experience left me with the clear impression that retaining the money and maximizing profit mattered more to this property than maintaining a fair relationship with a customer who was still willing to stay and pay.
Technically within the rules, perhaps, but far below the standard I expected from Marriott. Based on this experience, I would not book this property again.
Anonieme reiziger
Opmerking: 5 aug. 2026
Verblijfdata: jul. 2026
We really enjoyed our stay however some points. On arrival there was no bedding or towels for my son. Once requested they were put in place. However when housekeeping visited. Old towels removed but only put back enough for 2 adults. Another visit to reception. On arrival, we weren't told lift is operated by our room card, wasnt await robes were for request only. One point I found particularly poor was the bar manager. Consistently undermining staff in full view of customers. It happened everytime I came for dinner. This sort of behaviour should not be tolerated in view of customers, or behind closed doors. I do note he is efficient but some staff training is required. I recommend you ask a member of the chain who is not known to visit the bar, they will witness.
Familiereiziger
DK
Opmerking: 18 jul. 2026
Good service
Super service, good location
Parking easily in the basement, however minus that it is public parking why you as a guest pay the same 24-hour rate. However, there was good space and charging options for electric cars.
Rooms were good and there was little noise from the surrounding rooms.
Parking easily in the basement, however minus that it is public parking why you as a guest pay the same 24-hour rate. However, there was good space and charging options for electric cars.
Rooms were good and there was little noise from the surrounding rooms.
Zeer goede locatie
Berliner Str. 93, Schwabing-Freimann, München, 80805, Duitsland|4,36 km van stadscentrum
Inchecken en uitchecken
Inchecken vanaf:
15:00
Uitchecken vóór:
12:00
Goed om te weten
Huisdieren welkom tegen een toeslag
Neem contact op met het hotel voor meer informatie extra bedden in de kamer.
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