Azka Otel
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Wat feiten op een rij
Inchecken vanaf: | 14:00 |
|---|---|
Uitchecken vóór: | 12:00 |
Huisdieren | Huisdieren niet toegestaan |
Voorzieningen
Meer over Azka Otel
Azka Otel
Azka Otel ligt op een bevoorrechte locatie aan een eigen zandstrand met ligstoelen en parasols langs de prachtige Bardakçi-baai. De kamers hebben een eigen balkon met uitzicht op de zee of de tuinen van het hotel. WiFi en privéparkeren zijn gratis. License number: 3972
Opmerking: 16 aug. 2026
Verblijfdata: aug. 2026
What a wonderful experience!
Antwoord van hotel
Opmerking: 20 aug. 2026
Güzel yorumunuz ve içten tavsiyeniz için çok teşekkür ederiz. Azka Otel’de keyifli bir tatil geçirmiş olmanız ve ekibimizin güler yüzlü, samimi hizmetinden memnun kalmanız bizler için büyük mutluluk.
Özellikle Melik Bey hakkındaki değerli sözlerinizi kendisiyle memnuniyetle paylaşacağız. Misafirlerimizin güzel anılarla otelimizden ayrılması bizim için en değerli motivasyon.
Sizi ve ailenizi Azka Otel’de yeniden ağırlamayı sabırsızlıkla bekliyoruz.
Azka Otel Yönetimi
Opmerking: 20 aug. 2026
Verblijfdata: sep. 2025
Worst hotel ever!!!
Our stay was a complete disappointment from start to finish. In my view, the condition of the hotel and especially the rooms has absolutely nothing to do with a 5-star standard. The attached photos really speak for themselves.
The furniture is old, heavily worn, and partially damaged. In various places, screws or metal parts are sticking out, so there is even a risk of injury. Outlets or electrical components were partially loose or sticking out of the wall or the furniture. Damaged surfaces, open joints, and very poorly executed repairs were also visible everywhere.
Even worse, however, was the cleanliness and hygiene: We found hair everywhere – on the floor, in the bathroom, in the room, and unfortunately even in the food. At the latest with hair in the food, a line had finally been crossed for us.
We complained about the defects directly on the day of arrival. Since we arrived very late, we were initially taken to a different room. Unfortunately, this one was practically just as bad. The problems were therefore obviously not limited to a single room.
We just barely made it to dinner. The food was cold and really tasted bad. It seemed to us as if it had been sitting out for a very long time. Drinks were sometimes served in paper cups and also tasted extremely watery. From an alleged 5-star hotel, one really expects something completely different.
The behavior of the staff unfortunately made the situation even worse. We found the staff to be unfriendly and not very solution-oriented. After we explained that we wanted to leave the hotel due to the conditions, the lack of hygiene, and especially because of the hair in the food, we were not offered any refund at all. They did not even want to give us a corresponding checkout or confirmation form at first.
Since it was already very late, we ultimately slept there one more night and checked out the next morning without breakfast.
It is completely incomprehensible to me how this hotel is supposed to live up to a 5-star standard. Old and damaged furnishings might be acceptable, but a lack of hygiene, hair in the food, protruding screws, loose electrical components, and such handling of complaints are not acceptable to me.
We really did not arrive with unrealistic expectations and would have liked a reasonable solution. After this experience, however, I cannot recommend the hotel at all.
For us, it was unfortunately by far the worst hotel stay we have experienced so far.
Antwoord van hotel
Opmerking: 26 aug. 2026
wir haben Ihre Bewertung mit Bedauern gelesen. Dennoch möchten wir darauf hinweisen, dass einige der von Ihnen geschilderten Punkte nicht mit unseren Aufzeichnungen und den während Ihres Aufenthalts von unserem Team durchgeführten Maßnahmen übereinstimmen.
Von Ihrer Ankunft an wurden sämtliche von Ihnen geäußerten Anliegen ernst genommen. Um Ihre Zufriedenheit sicherzustellen, wurden die erforderlichen Kontrollen durchgeführt und Ihnen entsprechende Lösungen angeboten – einschließlich eines Zimmerwechsels auf Ihren Wunsch. Keines Ihrer Anliegen wurde ignoriert; vielmehr hat unser Team alles unternommen, um eine angemessene Lösung zu finden.
Insbesondere Vorwürfe in Bezug auf Hygiene, Lebensmittelsicherheit und elektrische Sicherheit nehmen wir äußerst ernst. Entsprechende Meldungen werden von den zuständigen Abteilungen unverzüglich überprüft und dokumentiert. Daher möchten wir ausdrücklich festhalten, dass einige der in Ihrer Bewertung dargestellten Behauptungen und Verallgemeinerungen nicht mit den Ergebnissen unserer Kontrollen und unseren vorhandenen Aufzeichnungen übereinstimmen.
Auch hinsichtlich einer Rückerstattung gilt: Selbstverständlich nehmen wir es ernst, wenn ein Gast mit seinem Aufenthalt nicht zufrieden ist. Eine Unzufriedenheit allein bedeutet jedoch nicht automatisch, dass bereits in Anspruch genommene Leistungen kostenfrei werden. Unser Haus ist verpflichtet, entsprechend den vereinbarten Buchungs- und Stornierungsbedingungen zu handeln.
Wir respektieren die Meinung jedes einzelnen Gastes. Gleichzeitig erwarten wir, dass öffentliche Bewertungen über unser Haus und unsere Mitarbeiter den tatsächlichen Ablauf eines Aufenthalts sachlich und korrekt wiedergeben.
Auf Grundlage unserer Aufzeichnungen können wir bestätigen, dass wir alle angemessenen Maßnahmen ergriffen haben, um Ihre Zufriedenheit sicherzustellen, und dass unser Team während Ihres Aufenthalts stets bemüht war, Ihnen lösungsorientiert und in gutem Glauben entgegenzukommen.
Azka Hotel Management
Opmerking: 26 aug. 2026
Verblijfdata: aug. 2026
Azka Hotel is officially a 5-star hotel, and while the overall facilities are very good, I don't feel the rooms and some aspects of the service currently live up to a true 5-star standard.
The biggest issue is that the rooms feel dated and are in need of refurbishment. In our room there were visible marks from what appeared to be previous roof leaks, chipped furniture, and areas where the finishing and beading/trim were either poorly done or missing. These may seem like small details, but they are noticeable and not what you would expect from a 5-star property.
We also had an issue with the safe, which took three days to get fixed. We had to chase several times and found the response from staff quite slow and at times unresponsive. At a 5-star hotel, maintenance issues should really be dealt with much quicker.
The hotel has some very good sports facilities, but when we tried to use the squash court, the lights could not be switched on, meaning we could not properly use the court.
Another area that really needs improvement is the evening entertainment. It seemed to be catered almost entirely towards Turkish guests, with very little variety for international visitors. We stayed for five nights and on three of those nights the evening entertainment was essentially a concert/video being shown rather than a proper live performance. This was particularly disappointing when neighbouring hotels appeared to be putting shows! Thx
Opmerking: 11 jun. 2026
Verblijfdata: jun. 2026
Spectacular experience
Antwoord van hotel
Opmerking: 22 jun. 2026
Thank you very much for your wonderful review and for sharing your experience with us.
We are delighted to hear that your stay exceeded your expectations and that you enjoyed the spectacular sea view from your room. Your kind words about our staff, food, beach service, and beverage offerings mean a great deal to us.
It is especially rewarding to know that you appreciated the hospitality of our team and enjoyed the ice cream so much! Creating memorable holiday experiences for our guests is our greatest motivation.
Thank you once again for your valuable feedback. We look forward to welcoming you back to AZKA Hotel for another unforgettable stay in the near future.
Kind regards,
AZKA Hotel Management
Opmerking: 28 mei 2026
Verblijfdata: mei 2026
The place to be for the center of Bodrum.
Antwoord van hotel
Opmerking: 2 jun. 2026
Votre appréciation concernant l’attention de notre équipe et la qualité de notre service est une grande source de motivation pour l’ensemble de notre personnel. Offrir à nos hôtes une expérience de séjour agréable et mémorable reste notre priorité absolue.
Nous espérons que le reste de votre séjour jusqu’au 31 mai sera tout aussi agréable et nous sommes très heureux de vous accueillir dans notre établissement.
**Merci encore pour votre confiance et au plaisir de vous recevoir de nouveau très bientôt.**
**Cordialement,**
**La Direction de l’Hôtel**
Zeer goede locatie
Bardakci Koyu Mugla, Bodrum, Bodrum, 48400, Turkije|1,3 km van stadscentrum
Inchecken en uitchecken
Inchecken vanaf:
14:00
Uitchecken vóór:
12:00
Goed om te weten
Huisdieren niet toegestaan
Neem contact op met het hotel voor meer informatie extra bedden in de kamer.

