Kyriad Mulhouse Est - Lutterbach
+ 60
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Wat feiten op een rij
Inchecken vanaf: | 14:30 |
|---|---|
Uitchecken vóór: | 11:30 |
Ontbijt | Ontbijt beschikbaar |
Huisdieren | Huisdieren welkom tegen een toeslag |
Kinderen | Kinderen zijn welkom in dit hotel |
Voorzieningen
wifi
Parkeren
Airconditioning
Niet roken
Huisdieren welkom
Bar
Meer over Kyriad Mulhouse Est - Lutterbach
Kyriad Mulhouse Est - Lutterbach
Dit Kyriad-hotel ligt op 10 minuten rijden van het stadscentrum en het treinstation en in de buurt van de snelweg. Het is 7 dagen per week geopend en biedt volledig uitgeruste accommodatie.
Reviews van 
Anonieme reiziger
Opmerking: 11 jul. 2026
Verblijfdata: jul. 2026
Great receptionist! Close to main route.
Anonieme reiziger
Opmerking: 8 jun. 2025
Verblijfdata: jun. 2025
Nice hotel. Hospitable reception and customer-friendly approach, including asking via the messaging service what kind of bed we wanted and what time we would arrive. Bathroom spacious enough and nice shower, as well as the bed.
Stel
Opmerking: 2 jun. 2025
Verblijfdata: mei 2025
Okay but in need of upgrading.
Travelled here via the Caledonian Travel Treasures of Tuscany Tour.
Really enjoyed this trip. Pick up was from Glasgow with some further pick up along the way. Our bus acted as a feeder bus until we got to Hull for the ferry after which we got to meet our travel companion properly. As this is a coach tour there were serval key points and parts to it. But relevant to this review was for
Day 2 Travel from Rotterdam, Belgium, Luxembourg and then France. This was quite long but we had a good few stops ending up in a place called Kyriad Mulhouse in Lutterbatch. It resembled a butlins chalet type place. This is not a normal hotel that Caledonia use for this trip and was the first time it was used. On arrival, we had to pay a tourist tax of just over one euro per person. This was the only time a tax was asked for in the entire trip. But fair enough. Again an overnight bag was needed but we weren’t aware so we had to take our two large suitcases upstairs to our rooms. There is no lift. Our room was heavily smoke filled. As an asthmatic this was not great and it lingered on all the fixtures and bedding. I aimed to have a shower but the pipe work lifted out the wall as it was not secure. So I ran a bath. There is tea and coffee making facilities and a TV. Go to sound settings and you’ll be able to change the language to English. There is no evening meal provided so pick something up before you head to the hotel. Breakfast was poor. It was basic and mainly A few small pancakes and croissants. One main point is there is a lack of fire safety in the way of smoke alarms in the room. Just feel like this is an tragedy waiting to happen. Especially if guests smoke in the rooms regardless of hotel policy. Thankfully it was a quick stay.
Really enjoyed this trip. Pick up was from Glasgow with some further pick up along the way. Our bus acted as a feeder bus until we got to Hull for the ferry after which we got to meet our travel companion properly. As this is a coach tour there were serval key points and parts to it. But relevant to this review was for
Day 2 Travel from Rotterdam, Belgium, Luxembourg and then France. This was quite long but we had a good few stops ending up in a place called Kyriad Mulhouse in Lutterbatch. It resembled a butlins chalet type place. This is not a normal hotel that Caledonia use for this trip and was the first time it was used. On arrival, we had to pay a tourist tax of just over one euro per person. This was the only time a tax was asked for in the entire trip. But fair enough. Again an overnight bag was needed but we weren’t aware so we had to take our two large suitcases upstairs to our rooms. There is no lift. Our room was heavily smoke filled. As an asthmatic this was not great and it lingered on all the fixtures and bedding. I aimed to have a shower but the pipe work lifted out the wall as it was not secure. So I ran a bath. There is tea and coffee making facilities and a TV. Go to sound settings and you’ll be able to change the language to English. There is no evening meal provided so pick something up before you head to the hotel. Breakfast was poor. It was basic and mainly A few small pancakes and croissants. One main point is there is a lack of fire safety in the way of smoke alarms in the room. Just feel like this is an tragedy waiting to happen. Especially if guests smoke in the rooms regardless of hotel policy. Thankfully it was a quick stay.
Antwoord van hotel
Opmerking: 4 jun. 2025
Dear Sonia26,
Thank you for sharing your feedback regarding your recent stay at the Kyriad Mulhouse Est - Lutterbach. We appreciate your feedback and are sorry to hear that your experience did not meet your expectations.
We understand the importance of comfort and cleanliness, and we sincerely apologize for the issues you encountered, particularly regarding the condition of the room and the presence of smoke.
We have smoke detectors in the rooms.
Please tell us when you stayed with us, as we do not have a group under that name.
Please rest assured that we are committed to providing a pleasant environment for all our guests. Your concerns regarding the bathroom and breakfast have been noted, and we will address them as part of our ongoing improvements.
Regarding the tourist tax, this is a standard procedure in our region, and we thank you for your understanding. We also acknowledge the lack of an elevator, which may be difficult for guests carrying heavy luggage.
We appreciate your comments regarding our fire safety measures and take the safety of our guests very seriously. Thank you for bringing these points to our attention. We look forward to serving you better in the future.
Sincerely,
Kyriad MULHOUSE EST - Lutterbach
Thank you for sharing your feedback regarding your recent stay at the Kyriad Mulhouse Est - Lutterbach. We appreciate your feedback and are sorry to hear that your experience did not meet your expectations.
We understand the importance of comfort and cleanliness, and we sincerely apologize for the issues you encountered, particularly regarding the condition of the room and the presence of smoke.
We have smoke detectors in the rooms.
Please tell us when you stayed with us, as we do not have a group under that name.
Please rest assured that we are committed to providing a pleasant environment for all our guests. Your concerns regarding the bathroom and breakfast have been noted, and we will address them as part of our ongoing improvements.
Regarding the tourist tax, this is a standard procedure in our region, and we thank you for your understanding. We also acknowledge the lack of an elevator, which may be difficult for guests carrying heavy luggage.
We appreciate your comments regarding our fire safety measures and take the safety of our guests very seriously. Thank you for bringing these points to our attention. We look forward to serving you better in the future.
Sincerely,
Kyriad MULHOUSE EST - Lutterbach
Familiereiziger
Opmerking: 11 apr. 2025
Verblijfdata: apr. 2025
Nice hotel for one night
Clean, quiet and well appointed room. Courtesy tray in the room.
Nice and friendly staff.
Breakfast, with choice, savoury, sweet.
Good and nice hotel for one night.
Thanks for the welcome.
It's worth the 3 stars.
Nice and friendly staff.
Breakfast, with choice, savoury, sweet.
Good and nice hotel for one night.
Thanks for the welcome.
It's worth the 3 stars.
Antwoord van hotel
Opmerking: 4 jun. 2025
Madame, Monsieur,
Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.
Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.
Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.
Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.
Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
Stel
Opmerking: 31 okt. 2024
Verblijfdata: okt. 2024
for one night only
The welcome is friendly both on arrival and at breakfast
The courtesy tray is one of the good things
The nb of restaurants, parking in front of the room, breakfast offer too
Less,
1. Poor signage of the parking entrance
2. Poor soundproofing of the rooms, hotel located near a very frequent crossroads from 6am to 10pm
3. The lack of freshness of the bathroom that results in a feeling of not clean
So for 1 night ok but no more
The courtesy tray is one of the good things
The nb of restaurants, parking in front of the room, breakfast offer too
Less,
1. Poor signage of the parking entrance
2. Poor soundproofing of the rooms, hotel located near a very frequent crossroads from 6am to 10pm
3. The lack of freshness of the bathroom that results in a feeling of not clean
So for 1 night ok but no more
Antwoord van hotel
Opmerking: 22 nov. 2024
Chère jeanne L,
Nous vous remercions d'avoir partagé votre expérience avec nous. Nous sommes ravis que vous ayez apprécié l'accueil chaleureux, le plateau de courtoisie et notre offre pour le petit déjeuner. Nous prenons note de vos préoccupations concernant la signalisation de l'entrée du parking, l'insonorisation des chambres et la fraîcheur de la salle de bain. Votre feedback est précieux pour nous améliorer. Nous espérons avoir l'opportunité de vous accueillir à nouveau pour surpasser vos attentes. Cordialement, Kyriad MULHOUSE EST - Lutterbach
Nous vous remercions d'avoir partagé votre expérience avec nous. Nous sommes ravis que vous ayez apprécié l'accueil chaleureux, le plateau de courtoisie et notre offre pour le petit déjeuner. Nous prenons note de vos préoccupations concernant la signalisation de l'entrée du parking, l'insonorisation des chambres et la fraîcheur de la salle de bain. Votre feedback est précieux pour nous améliorer. Nous espérons avoir l'opportunité de vous accueillir à nouveau pour surpasser vos attentes. Cordialement, Kyriad MULHOUSE EST - Lutterbach
Locatie
10 Rue De Pfastatt, Lutterbach, 68460, Frankrijk|0,78 km van stadscentrum
Inchecken en uitchecken
Inchecken vanaf:
14:30
Uitchecken vóór:
11:30
Goed om te weten
Kinderen zijn welkom in dit hotel
Neem contact op met het hotel voor meer informatie extra bedden in de kamer.
2 jaar of jonger
Gratis
Huisdieren welkom tegen een toeslag
Ontbijt beschikbaar
Ontbijtopties
Continentaal ontbijt
Ontbijtkosten
€ 12 per persoon
Laat Kyriad Mulhouse Est - Lutterbach van te voren weten wat je verwachte aankomsttijd is. Tijdens het boeken kun je het veld Speciale Verzoeken gebruiken, of je kunt rechtstreeks contact opnemen met de accommodatie met de contactgegevens in de boekingsbevestiging. Gasten zijn verplicht om een geldig identiteitsbewijs met foto en een creditcard te tonen bij het inchecken. Houd er rekening mee dat alle Speciale Verzoeken afhankelijk zijn van beschikbaarheid en mogelijk extra kosten met zich meebrengen. Vanwege het coronavirus (COVID-19) zijn er bij deze accommodatie extra veiligheids- en sanitaire maatregelen van toepassing. Eet- en drinkservice is bij deze accommodatie mogelijk beperkt of niet beschikbaar vanwege het coronavirus (COVID-19). Vanwege het coronavirus (COVID-19) neemt deze accommodatie stappen om de veiligheid van gasten en personeel te beschermen. Bepaalde diensten en voorzieningen kunnen daarom verminderd of niet beschikbaar zijn. Vanwege het coronavirus (COVID-19) is het verplicht om binnen in alle openbare ruimtes een mondkapje te dragen. Please be aware that guests must arrive at the hotel before 22:00. After 22:00, your room cannot be guaranteed. If you are unexpectedly delayed, you must contact the hotel prior to 22:00 (local time). The reception is open from 06:30 until 22:00 on weekdays and from 07:00 until 22:00 at weekends. Guests arriving outside of these hours can obtain their key from an automatic key distributor. Please note that breakfast-included rates do not include breakfast for children.
Het hotel accepteert de volgende betaalmethoden: 
Cash
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