Maritim Hotel Stuttgart
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Inchecken vanaf: | 15:00 |
|---|---|
Uitchecken vóór: | 12:00 |
Huisdieren | Huisdieren welkom tegen een toeslag |
Voorzieningen
wifi
Parkeren
Airconditioning
Zwembad
Fitnesscentrum
Spa
Meer over Maritim Hotel Stuttgart
Maritim Hotel Stuttgart
Dit elegante hotel ligt op een rustige locatie in het centrum van Stuttgart, op 1 km van de winkelstraat Königstraße. Deze accommodatie beschikt over ruime kamers, 3 restaurants en een moderne spa met een overdekt zwembad.
Reviews van 
Familiereiziger
Opmerking: 14 jun. 2026
Verblijfdata: jun. 2026
Great experience.
I stayed at this hotel for 2 nights with my son to visit the Porsche and Mercedes museums. Excellent hotel, no defects found, great service, friendly and professional staff, clean rooms equipped with everything. Fantastic breakfast. In short, I recommend it without any doubt.
Antwoord van hotel
Opmerking: 16 jun. 2026
Dear guest, thank you very much again for your stay with us and also for your comment on Tripadvisor. I am very happy to see that you end your son enjoyed your time here so much and of course I will forward your compliments to my team. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager
Zakenreiziger
Opmerking: 30 mei 2026
Verblijfdata: mei 2026
Terrible service, rude and snobbish staff
Good location, nice facilities but the terrible service kills everything.
Stayed 13 days from May 17th to 30th. They only replenished coffee capsules in the room once.
Booked the 1 of 2 room with parking, but during checkin when I said I have a car, they charged me for parking again. Honest mistake but unprofessional, this is still acceptable.
The checking out experience is extremely horrible, they recklessly put 2 breakfasts each day in one of my rooms. When I said it is a mistake, instead of checking the records, they just keep saying its in their system and I must pay before I leave. Breakfast was added as we wanted on a daily basis and each time they print out a receipt for name and room number. I requested a count of the receipts, they say its Saturday they can not get it from their colleague. Then they asked me to pay according to their number now later on they will refund me after they count. When I refused, they say they will count it later let me know by email. Yes I did receive a email, in which they dictated a lower count and charged my card without my consent. Still got overcharged by 5 or 6 breakfast.
Take the money and one star rating. Will not come again!
Stayed 13 days from May 17th to 30th. They only replenished coffee capsules in the room once.
Booked the 1 of 2 room with parking, but during checkin when I said I have a car, they charged me for parking again. Honest mistake but unprofessional, this is still acceptable.
The checking out experience is extremely horrible, they recklessly put 2 breakfasts each day in one of my rooms. When I said it is a mistake, instead of checking the records, they just keep saying its in their system and I must pay before I leave. Breakfast was added as we wanted on a daily basis and each time they print out a receipt for name and room number. I requested a count of the receipts, they say its Saturday they can not get it from their colleague. Then they asked me to pay according to their number now later on they will refund me after they count. When I refused, they say they will count it later let me know by email. Yes I did receive a email, in which they dictated a lower count and charged my card without my consent. Still got overcharged by 5 or 6 breakfast.
Take the money and one star rating. Will not come again!
Antwoord van hotel
Opmerking: 3 jun. 2026
Dear Jason, thank you very much again for your stay with us and also for your comment on Tripadvisor. I am very sorry that your stay was not to your full satisfaction. I am sorry that the service here was not as attentive and friendly as you and I expect. I have already talked to the involved collages and also our reception manager. The reception manager is already double-checking your invoice and will contact you directly. I apologize again for the inconveniences and would appreciate to welcome you here sometime. Kind regards, Hartmut Korthäuer, General Manager
Zakenreiziger
Opmerking: 3 aug. 2026
Not what it used to be anymore
First of all, I find it a shame that after explicitly asking for a quiet room, not next to the elevator, I received a room that borders directly on the elevator shaft. The lady at check-in was very helpful and even said: on the 9th. floor, not that many guests go, so it would be quiet. When asking for a room change, it was suddenly said that there was nothing else free on the 9th, only next to the elevator, so there are many guests on that floor after all♂️
The room furnishings are showing their age, and the very loud air conditioning does drown out the elevator, but it cannot significantly lower the temperature.
Last but not least, I ask myself why the caretaker drives his gasoline-powered cleaning machine loudly back and forth in the beer garden in front of the hotel at 7 p.m. in the evening, even though the guests want to enjoy the evening in peace; that could surely be done in the morning when the terrace is empty, very annoying and incomprehensible, people are eating their dinner here in the exhaust fumes of the sweeper, is that necessary??
I am no longer convinced by this hotel and will stay somewhere else next time.
The room furnishings are showing their age, and the very loud air conditioning does drown out the elevator, but it cannot significantly lower the temperature.
Last but not least, I ask myself why the caretaker drives his gasoline-powered cleaning machine loudly back and forth in the beer garden in front of the hotel at 7 p.m. in the evening, even though the guests want to enjoy the evening in peace; that could surely be done in the morning when the terrace is empty, very annoying and incomprehensible, people are eating their dinner here in the exhaust fumes of the sweeper, is that necessary??
I am no longer convinced by this hotel and will stay somewhere else next time.
Antwoord van hotel
Opmerking: 6 aug. 2026
Lieber Gast, noch einmal vielen Dank für Ihren erneuten Aufenthalt in unserem Hause und auch für die Bewertung bei Tripadvisor. Ich bedauere, dass Ihr Aufenthalt nicht zu Ihrer vollen Zufriedenheit ausgefallen ist. Es tut mir sehr leid, dass wir das Zimmer nicht ganz nach Ihren Wünschen ausgesucht haben. Da die Buchung nur wenige Stunden vor Anreise erfolgte, war ein Teil der möglichen Zimmer bereits für andere Gäste vorgeblockt oder schon belegt. Generell stimmt auch die Aussage der Kollegin, dass auf die 9. Etage nicht ganz so viele Gäste fahren, da es mit gerade einmal 13 Zimmern die kleinste Etage des Hotels ist. Da wir an besagtem Tag einige Gäste hatten, die spät abgereist sind, waren auch viele Zimmer der 9. Etage tatsächlich nicht belegt, allerdings dennoch nicht „frei“, da hier aufgrund der Uhrzeit keine Zimmerreinigung am selben Tag mehr erfolgte. Sicher richtig ist, dass man unser eher klassisch eingerichtetes Haus nicht ganz mit einem modernen Designhotel vergleichen kann. Unser Lüftung kühlt die Zimmer aus Umweltschutz- und Gesundheitsgründen auf maximal 7-10°C unter Außentemperatur; man kann die Anlage in der Tat nicht ganz mit einer Klimaanlage wie z.B. in den USA vergleichen, die ein Zimmer auf 16°C kühlt. Es tut mir ebenfalls sehr leid, dass Sie den Abend auf unserer Terrasse nicht ganz genießen konnten. Normalerweise versuchen wir unsere Außenflächen am frühen Nachmittag zu reinigen. Aber gerade in der Technik – so auch in diesem Fall – kann es vorkommen, das eine Aufgabe dazwischenkommt, die direkt erledigt werden muss, sodass sich andere Aufgaben nach hinten verschieben. Eine Reinigung am Morgen wäre leider auch nur bedingt möglich. Das Café Espresso öffnet um 10 Uhr und hat auch dann in der Regel schon die ersten Gäste auf der Terrasse sitzen. Deutlich früher kann die Reinigung ebenfalls nicht erfolgen, da dies wiederum die Gäste stören würde, die ein bisschen länger schlafen wollen. Die Ideale Uhrzeit werden wir hier also nie finden. Für die entstandenen Unannehmlichkeiten entschuldige ich mich noch einmal ausdrücklich. Mit freundlichen Grüßen, Hartmut Korthäuer, Direktor
Familiereiziger
Opmerking: 15 jul. 2026
Avoid in Stuttgart - many other hotels with better customer service are surely available
After more than 10 days, still no response. We were told there was no manager on weekends. So if you have a problem there will be no resolution. Be aware :
I am writing to formally lodge a complaint regarding the unacceptable series of service failures my family and I have experienced since checking into Room 666 yesterday at 5:00 PM. We are deeply dissatisfied with the poor service, lack of communication, and complete absence of empathy from your staff, which has significantly disrupted our stay in Stuttgart. Below is the timeline of the critical issues we encountered:
- Unprepared Room: Upon arrival, Room 666 completely lacked standard amenities. There were no towels, bathrobes, or slippers prepared for our stay.
- Ignored Request: At 5:00 PM, we explicitly asked reception to have the sofa bed made for our 8-year-old son before our return.
- Negligent Communication: We returned at 10:00 PM to find the bed still unmade. Only after calling reception were we informed the bed was broken and we had to move rooms. Your team knew this earlier but failed to contact us, showing a blatant disregard for our time.
- Late-Night Disruption: We were forced to pack up and move rooms at 11:00 PM with an exhausted child. The front desk staff, showed zero empathy and failed to acknowledge that forcing a family to change rooms at midnight is unacceptable.
- Double Standards: My Swiss cousin booked a room here just two days ago and received complimentary water upon arrival. We received a broken room, missing amenities, and hostile service.
- Abysmal Housekeeping: Today,
housekeeping removed our towels and only left 2 towels for 3 people. They also forgot to replenish our coffee capsules, left only 1 cup for 2 adults, and left trash on the table.
These systemic failures have caused significant distress and ruined our experience. Given the severity of these issues, I request a meaningful resolution and financial compensation. I expect a prompt refund for the nights impacted by these disruptions, as well as an acknowledgment of these errors.
Your response to my review on other plateforms is unfortunately consistent with the experience we had during our stay.
To clarify: we were never refunded for any of the booking issues. The housekeeping problems were raised multiple times throughout our stay, but with no management on the property over the weekend, it appears our concerns were never properly documented or escalated — as I was forced to repeat our grievances to four different staff members, each time to no avail.
Every person we spoke with seemed unaware of our situation, with no written record of our complaints. This lack of follow-through is exactly what made our experience so frustrating.
I am writing to formally lodge a complaint regarding the unacceptable series of service failures my family and I have experienced since checking into Room 666 yesterday at 5:00 PM. We are deeply dissatisfied with the poor service, lack of communication, and complete absence of empathy from your staff, which has significantly disrupted our stay in Stuttgart. Below is the timeline of the critical issues we encountered:
- Unprepared Room: Upon arrival, Room 666 completely lacked standard amenities. There were no towels, bathrobes, or slippers prepared for our stay.
- Ignored Request: At 5:00 PM, we explicitly asked reception to have the sofa bed made for our 8-year-old son before our return.
- Negligent Communication: We returned at 10:00 PM to find the bed still unmade. Only after calling reception were we informed the bed was broken and we had to move rooms. Your team knew this earlier but failed to contact us, showing a blatant disregard for our time.
- Late-Night Disruption: We were forced to pack up and move rooms at 11:00 PM with an exhausted child. The front desk staff, showed zero empathy and failed to acknowledge that forcing a family to change rooms at midnight is unacceptable.
- Double Standards: My Swiss cousin booked a room here just two days ago and received complimentary water upon arrival. We received a broken room, missing amenities, and hostile service.
- Abysmal Housekeeping: Today,
housekeeping removed our towels and only left 2 towels for 3 people. They also forgot to replenish our coffee capsules, left only 1 cup for 2 adults, and left trash on the table.
These systemic failures have caused significant distress and ruined our experience. Given the severity of these issues, I request a meaningful resolution and financial compensation. I expect a prompt refund for the nights impacted by these disruptions, as well as an acknowledgment of these errors.
Your response to my review on other plateforms is unfortunately consistent with the experience we had during our stay.
To clarify: we were never refunded for any of the booking issues. The housekeeping problems were raised multiple times throughout our stay, but with no management on the property over the weekend, it appears our concerns were never properly documented or escalated — as I was forced to repeat our grievances to four different staff members, each time to no avail.
Every person we spoke with seemed unaware of our situation, with no written record of our complaints. This lack of follow-through is exactly what made our experience so frustrating.
Antwoord van hotel
Opmerking: 16 jul. 2026
Dear guest, thank you very much also for this comment here, additional to the ones on booking and google where I have already answered. It is right that I personally was not here over said weekend to talk to you personally. I am sorry that you had the feeling nobody at the reception took care of your issues – although we changed you immediately to another room. I have already talked to our reception manage and also our executive housekeeper and apologize again for the inconveniences. And due to my information, we refunded your breakfast. Kind regards, Hartmut Korthäuer, General Manager
Stel
Opmerking: 9 jul. 2026
Verblijfdata: jul. 2026
Good value for money
Service corresponds to the price. Rooms simple, mattress rather hard. Service okay, reception seems uninterested, curt at checkout.
Bar in the evening pleasant with live music, staff friendly, drinks delicious.
Bar in the evening pleasant with live music, staff friendly, drinks delicious.
Antwoord van hotel
Opmerking: 13 jul. 2026
Lieber Gast, noch einmal vielen Dank für Ihren Aufenthalt in unserem Hause und auch für die Bewertung bei Tripadvisor. Schön zu sehen, dass es Ihnen bei uns gefallen hat. Bei unseren Betten setzen wir auf einen mittleren Härtegrad. Wenn Sie Ihr Bett etwas weicher bevorzugen, hinterlassen Sie uns bei der nächsten Reservierung gerne eine kurze Notiz, dann bereiten wir das Bett mit einem entsprechenden Topper vor. Das Lob an unser Pianobar-Team leite ich sehr gerne weiter. Dass der Service an der Rezeption nicht ganz so freundlich und aufmerksam war, wie Sie sich und auch ich mir das eigentlich vorstelle, tut mir sehr leid. Ich habe dies bereits mit unserer Empfangsleiterin besprochen und entschuldige mich noch einmal für die entstandenen Unannehmlichkeiten. Viele Grüße und bis zum nächsten Mal, Hartmut Korthäuer, Direktor
Zeer goede locatie
Seidenstraße 34, Stuttgart-Center, Stuttgart, 70174, Duitsland|1,01 km van stadscentrum
Inchecken en uitchecken
Inchecken vanaf:
15:00
Uitchecken vóór:
12:00
Goed om te weten
Huisdieren welkom tegen een toeslag
Neem contact op met het hotel voor meer informatie extra bedden in de kamer.
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