Ayala 63 - THE ARC Collection

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Wat feiten op een rij

Inchecken vanaf:
15:00
Uitchecken vóór:
12:00
Huisdieren
Huisdieren niet toegestaan

Voorzieningen

Parkeren
Airconditioning
Luchthavenshuttle
Zwembad
Fitnesscentrum
Spa

Meer over Ayala 63 - THE ARC Collection

Ayala 63 - THE ARC Collection

Location Want to take a rest and explore the city? Hotel «Ayala 63 - The Arc Collection» is located in Madrid. This hotel is located in 3 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Lista, Jorge Juan Gallery and Nuevo Teatro Alcala.At the hotel Taste the local cuisine and have a rest in the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, there’s a parking zone. Also, the following services are available for guests at the hotel: a massage room, a sauna and a spa center. Sports fans will be able to enjoy a fitness center and a gym. Swimming fans are going to enjoy a pool and an indoor pool. The tour assistance desk of the hotel will help you book an excursion. If you want to make your journey even more comfortable, you can order a transfer. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: a laundry, dry cleaning, ironing, car rental, a safe-deposit box and a concierge.Room amenities In the room, there is a TV. The room equipment depends on its category.

Reviews van
Tripadvisor
Genoemd door reizigers
Stel

MA

Opmerking: 24 mrt. 2025

Verblijfdata: mrt. 2025

Review of Ayala 63 Madrid

Really loved the apartment and the residential area. It is about 40 minute's walk to the centre but we like walking. The staff were friendly and always answered our WhatsApp messages but it was impossible to make contact with them before our stay, just got an email to secure booking but no other replies to queries. Pool a bit disappointing, cool and too much chlorine.
Familiereiziger

Opmerking: 4 jun. 2026

Verblijfdata: jun. 2026

Nice apartment with issues in the air conditioning and home automation.

We stayed for 4 nights.
The apartment was very nice, but unfortunately, the air conditioning did not work for us. They came to fix it several times, but it never worked well.
What a shame.
Beds
Comfortable and firm, with nice decoration.
They were kind, but they did not solve the problem for us…
Stel

RU

Opmerking: 25 mei 2025

Verblijfdata: mei 2025

Disgusting. Think twice before booking.

We stayed May 23-26 2025. Booked a 2 bedroom apartment on the first floor. All was nice at the beginning.
Until second evening we found a swarm of cockroaches storming the bed in both bedrooms. Killed 3-4. Went to the reception in the middle of the night to complain. Were asked to wait till the morning for the cleaning. Eventually managed to change for a smaller room same night.
I was counting on some sort of compensation/ apology/ consolation but the receptionist has proudly announced we were getting a refund of the price difference and that’s it.
The rooms a far from being clean as well as mattresses.
So think twice before you book here. Unless you love sleeping with cockroaches in your bed.
Stel

Opmerking: 10 nov. 2025

Verblijfdata: nov. 2025

it was not worth the money we spent. they need to do better cleaning and up-keeping the apartments.

Will start with the good: location was great, 2 bed unit was spacious, there is front desk and staff was generally nice.
The bad: it appeared nice and fancy when we walked in. However, once we started living in the apartment, problems just kept popping up. We had 2 beds/baths, and only one of the showers worked properly initially. The other one had no cold water. On our 4th day of stay, the working shower stopped giving us hot water. The faucets in both baths didn't work either. We turned the hot water on and water would flow for a couple secs and then would stop. We contacted the front desk, and were told they would let us know if they could move us. We never heard back. The lamp in living room only worked sometimes. The vents were filthy (see photos). The kitchen had dirty dishes in the cabinet. We had to wash their dirty mugs and plates so we could use them. They don't stock any paper towels (we were paying over 500 a night, and they wouldn't give us paper towels??) There were only 2 small garbage bins in the whole unit. There was no full body mirror. There was no detergent for the washing machine. Other than the bathroom situation, those were minor things. However, one would expect attention to details when they claim to be a "luxury" apartment. We left the apartment feeling fully annoyed with the stay, so we would not recommend this place.
Overig

IL

Opmerking: 4 apr. 2023

Verblijfdata: mrt. 2023

A great place to stay in Madrid!

Our first time to Madrid, but we got lucky with our lodging choice. Ayala 63 is in a great neighborhood, surrounded by good restaurants, bars, etc. a short walk away while also being walkable to all the major attractions. The room was large (2 BR) and fully appointed with modern appliances, with great bathrooms/showers and comfortable beds. The personnel who staffed the small lobby were all very friendly and helpful, giving us suggestions on places to go, making dinner reservations and calling us a taxi, and even going above and beyond to help us out with a minor emergency just as we were trying to check out and catch a train on our last morning. We were very glad to have stayed here and would look to book it again on a return visit!
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Uitstekende locatie

4,7

63 Calle de Ayala, Salamanca, Madrid, 28001, Spanje|2,3 km van stadscentrum

Inchecken en uitchecken

Inchecken vanaf:

15:00

Uitchecken vóór:

12:00

Goed om te weten

Huisdieren

Huisdieren niet toegestaan

Belangrijke informatie over de stad
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Extra bedden

Neem contact op met het hotel voor meer informatie extra bedden in de kamer.

Ayala 63 - THE ARC Collection: veelgestelde vragen

Ayala 63 - THE ARC Collection ligt op 2.3 km van het stadscentrum van Madrid.
Ayala 63 - THE ARC Collection ligt in Madrid, Spanje en ligt op 2.3 km van het stadscentrum van Madrid.
Bij Ayala 63 - THE ARC Collection kun je inchecken vanaf 15:00, en je moet uitchecken voor 12:00.
Ja, er is parkeergelegenheid bij Ayala 63 - THE ARC Collection.
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