Roisa Centro
+ 62
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Wat feiten op een rij
Inchecken vanaf: | 15:00 |
|---|---|
Uitchecken vóór: | 11:00 |
Huisdieren | Huisdieren niet toegestaan |
Kinderen | Kinderen zijn welkom in dit hotel |
Voorzieningen
wifi
Airconditioning
Luchthavenshuttle
Restaurant
Niet roken
Wasserette
Roisa Centro: recensies
Reviews van 
Anonieme reiziger
Opmerking: 31 mrt. 2026
Verblijfdata: mrt. 2026
My room was amazing. It is like staying inside an apartment. Modern decor, double-sized bed, an eating area with stools, and a full kitchen including pans, dishes, and silverware, where you can actually cook. Washer/dryer included. Good-sized bathroom with great lighting. And the staff is EXTREMELY NICE!
However, I didn't like the rambling corridors that led me to my unit. Hopefully, not all units are the same.
However, I didn't like the rambling corridors that led me to my unit. Hopefully, not all units are the same.
Familiereiziger
Opmerking: 23 jan. 2026
Verblijfdata: jan. 2026
NOT SAFE
AVOID THIS HOTEL
We had a very disturbing and unsafe experience at Roisa Centro in Madrid, and I feel it is important to share this, especially for families traveling with children.
Upon arrival and while checking in, we were in the common area with our children when a man exited one of the apartments visibly drunk. As he passed by our child’s stroller, he began shouting and swearing aggressively, demanded that my son move, and then kicked the stroller. This was terrifying for us and our children.
I immediately reported the incident to reception. The response was shocking and unacceptable. The receptionist told us that the man is an alcoholic, that this behavior happens often, and that the neighborhood is “messy.” No action was taken, no concern was shown, and no steps were made to ensure our safety. As a result, we felt unsafe leaving the room and spent the first day effectively locked inside.
Because of the seriousness of the incident and the complete lack of support from the staff, we felt we had no choice but to leave the property as soon as possible. We booked the first available flight, which cost us extra money, and left on our own decision purely due to safety concerns.
I requested a refund, explaining that we did not leave by choice but because the environment was unsafe for our family. The accommodation replied that they would only refund the unused night, stating that leaving was “my decision.” I explained that this was unacceptable given the circumstances, but they said this was all they could offer. Reluctantly, I accepted — however, to this day, I have not received even that refund, and all communication from their side has completely stopped.
This experience caused significant emotional distress, financial loss, and a complete loss of trust. A property that allows such behavior and dismisses serious safety concerns should not market itself as suitable for families. I strongly advise other travelers, especially those with children, to think carefully before booking here.
We had a very disturbing and unsafe experience at Roisa Centro in Madrid, and I feel it is important to share this, especially for families traveling with children.
Upon arrival and while checking in, we were in the common area with our children when a man exited one of the apartments visibly drunk. As he passed by our child’s stroller, he began shouting and swearing aggressively, demanded that my son move, and then kicked the stroller. This was terrifying for us and our children.
I immediately reported the incident to reception. The response was shocking and unacceptable. The receptionist told us that the man is an alcoholic, that this behavior happens often, and that the neighborhood is “messy.” No action was taken, no concern was shown, and no steps were made to ensure our safety. As a result, we felt unsafe leaving the room and spent the first day effectively locked inside.
Because of the seriousness of the incident and the complete lack of support from the staff, we felt we had no choice but to leave the property as soon as possible. We booked the first available flight, which cost us extra money, and left on our own decision purely due to safety concerns.
I requested a refund, explaining that we did not leave by choice but because the environment was unsafe for our family. The accommodation replied that they would only refund the unused night, stating that leaving was “my decision.” I explained that this was unacceptable given the circumstances, but they said this was all they could offer. Reluctantly, I accepted — however, to this day, I have not received even that refund, and all communication from their side has completely stopped.
This experience caused significant emotional distress, financial loss, and a complete loss of trust. A property that allows such behavior and dismisses serious safety concerns should not market itself as suitable for families. I strongly advise other travelers, especially those with children, to think carefully before booking here.
Groepsreiziger
Opmerking: 2 jan. 2026
Verblijfdata: jan. 2026
Excellent
I am happy with my stay at Roisa Centro. Central area, very convenient to walk to, helpful and structured staff very clean.
We will definitely stay again!
We will definitely stay again!
Anonieme reiziger
Opmerking: 17 dec. 2025
Verblijfdata: dec. 2025
The hotel was in a great location for us and we were really pleased with the communication and condition of the room. This was more like an apartment than a hotel room - in a good way. The facilities were top notch and everything was very clean. Madrid is a lovely city and on our next trip we will definitely be staying at the Rosia Centro.
Anonieme reiziger
Opmerking: 1 dec. 2025
Verblijfdata: nov. 2025
This place was perfect for us. Convenient location, great amenities including the kitchen, and the room was clean. The staff was friendly and helpful, checking in a couple times throughout our stay to make sure everything was going well and we had everything we needed. Highly recommended.
De omgeving verkennen
C. de San Bernardo, 87, Malasaña, Madrid, 28015, Spanje|1,41 km van stadscentrum
Goed om te weten
Kinderen zijn welkom in dit hotel
Neem contact op met het hotel voor meer informatie extra bedden in de kamer.
2 jaar of jonger
Gratis
Huisdieren niet toegestaan
Gasten zijn verplicht om een geldig identiteitsbewijs met foto en een creditcard te tonen bij het inchecken. Houd er rekening mee dat alle Speciale Verzoeken afhankelijk zijn van beschikbaarheid en mogelijk extra kosten met zich meebrengen. Deze accommodatie accepteert geen vrijgezellenfeesten en soortgelijke evenementen. Laat Roisa Centro van te voren weten wat je verwachte aankomsttijd is. Tijdens het boeken kun je het veld Speciale Verzoeken gebruiken, of je kunt rechtstreeks contact opnemen met de accommodatie met de contactgegevens in de boekingsbevestiging. Gasten onder de 18 jaar kunnen alleen inchecken met een ouder of officiële voogd. Een borg van EUR 200 is verplicht. Deze wordt geïnd via creditcard. Je wordt terugbetaald bij het uitchecken. Je borg wordt volledig terugbetaald via creditcard, na controle op eventuele schade aan de accommodatie. Cleaning service is offered on the fifth day of your stay.
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Het hotel accepteert de volgende betaalmethoden: 
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