Hampton Inn Jupiter/Juno Beach
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Wat feiten op een rij
Inchecken vanaf: | 15:00 |
|---|---|
Uitchecken vóór: | 12:00 |
Huisdieren | Huisdieren niet toegestaan |
Voorzieningen
Meer over Hampton Inn Jupiter/Juno Beach
Hampton Inn Jupiter/Juno Beach
Dit Hotel in Juno Beach, Florida serveert dagelijks een gratis warm ontbijtbuffet en beschikt over ruime kamers. Het is gelegen op loopafstand van het strand en vlakbij vele recreatieve activiteiten, zoals vissersboten.
Opmerking: 28 sep. 2026
Verblijfdata: sep. 2026
Opmerking: 9 sep. 2026
Verblijfdata: sep. 2026
Opmerking: 3 aug. 2026
Verblijfdata: jul. 2026
Opmerking: 27 jul. 2026
Verblijfdata: jul. 2026
Opmerking: 20 jul. 2026
Verblijfdata: jul. 2026
IF I COULD GIVE ZERO I WOULD!
I canceled my reservation and called the hotel the same day. I was sent a guest folio showing a $0.00 balance, so I had every reason to believe there were no outstanding charges.
I was never informed that there was supposedly a $250 late fee. If I had been told, I would have addressed it immediately. Instead, I was told a manager would call me, but I never received a call.
The next thing I knew, my Hilton Honors Gold account was suspended, and now I have to contact Hilton just to have it reinstated. Suspending a loyal member’s account without properly notifying them about an alleged balance is unacceptable.
To make matters worse, this issue is still not resolved. Every time I call the property, I’m told there are no front desk managers available, and no one seems able or willing to help me. I’ve been passed around without receiving any answers or a resolution. It’s incredibly frustrating to be left in limbo over something I was never informed about in the first place.
The lack of communication, failure to follow up, and poor handling of this situation have been extremely disappointing. As a Hilton Honors Gold member, I expected much better. I hope someone in management finally takes ownership of this issue and resolves it immediately, because this experience has seriously damaged my trust in both this property and the Hilton brand.
Antwoord van hotel
Opmerking: 22 jul. 2026
The zero-balance folio you received reflects that the late cancellation fee remains unpaid. As outlined in our cancellation policy, reservations may be canceled without charge when notice is provided at least 24 hours prior to the scheduled arrival date. Our records indicate that your cancellation request was made on the day of arrival, making the reservation subject to the applicable late cancellation fee. Additionally, our records show that the payment method on file was declined when we attempted to process the fee. As a result, your account has been placed on hold, and the hold will remain until the outstanding cancellation fee has been paid.
We apologize again for the way this situation was handled. While you were informed that the reservation had been canceled without a refund, the folio you requested reflects a zero balance because the cancellation fee was not successfully collected.
We value your business and sincerely hope you will consider staying with Hilton again in the future. We appreciate your understanding and as our valued Honors Member we hope we have the opportunity to provide you with a much better experience.
Uitstekende locatie
13801 U.S. Rte 1, Juno Beach, 33408, Verenigde Staten|0,31 km van stadscentrum
Inchecken en uitchecken
Inchecken vanaf:
15:00
Uitchecken vóór:
12:00
Goed om te weten
Huisdieren niet toegestaan
Neem contact op met het hotel voor meer informatie extra bedden in de kamer.

