Riad Hermès
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Wat feiten op een rij
Inchecken vanaf: | 14:00 |
|---|---|
Uitchecken vóór: | 13:00 |
Huisdieren | Huisdieren welkom tegen een toeslag |
Voorzieningen
Meer over Riad Hermès
Riad Hermès
Riad Hermes ligt in de medina van Marakech, op slechts 10 minuten lopen van het Jemaa El Fna-plein. Het is gebouwd volgens de traditionele architectuur van de omgeving. Het beschikt over een klein buitenzwembad met een zonneterras en ligstoelen.
Opmerking: 24 jul. 2026
Verblijfdata: jul. 2026
Riad Hermes stay
Antwoord van hotel
Opmerking: 26 jul. 2026
C'est en effet un restaurant dans un riad à Marrakech pas comme les autres.
Espérons en effet vous revoir très vite.
Opmerking: 28 feb. 2026
Verblijfdata: feb. 2026
Central and fabulous
Friendly and helpful staff, they have drivers to / from the airport and private excursions (we booked the one of the 3 valleys and we were very happy).
Superior room spacious and spotless, daily linen change.
The breakfast was excellent.
We booked hammam.
The dinner was the best in Marrakech, you have to book in advance and
I recommend booking the full menu.
Antwoord van hotel
Opmerking: 6 mrt. 2026
Siamo felici che abbiate apprezzato il vostro soggiorno, la tranquillità e i nostri servizi.
Speriamo di rivedervi presto per offrirvi un’esperienza altrettanto piacevole.
Opmerking: 22 aug. 2026
Verblijfdata: aug. 2026
Opmerking: 27 jul. 2026
Verblijfdata: jul. 2026
Great experience
Antwoord van hotel
Opmerking: 29 jul. 2026
Opmerking: 19 jun. 2026
Verblijfdata: jun. 2026
Very difficult to give a score to
Not so good: breakfast was tired dry bread, however there was a nice home made yogurt and tiny fruit salad. No black tea available.
On returning back in the evening after dinner, at approximately 10:20 pm we were asked to pay, out of the blue, for our accommodation. That was fine but surprising at that time of night. Why not do this when we first arrived, in the afternoon? What was worse was that we were told it had to be cash as the card machine wasn’t working. Conversations ensued including the staff member talking to a “ manager” on the phone. Eventually the machine that we were told wasn’t working, miraculously was made to work (!!!) and we paid by card.
Poor: Despite several requests by email for information on transfers etc. over the days prior to arrival we received not a single response . Not one. Not even an acknowledgment of our messages.
Our “ superior” room was painted completely in black, including the ceiling. It was like sleeping in a coffin, as it was completely oppressive. Even with all the available lights switched on it was just so dingy, despite the room being clean.
So, there were some nice positives here but the negatives sadly outweighed them
Antwoord van hotel
Opmerking: 21 jun. 2026
We’re sorry to hear about your concerns. Your feedback is valuable to us.
We give you the following answer.
We ask our customers to pay 100% of their reservation no later than the day of your arrival. This is indicated on general terms and conditions that you did received.
Credit card payment is obviously possible any time at RIAD HERMES. We apologize for this interruption of service for a few hours.
Breakfast consists exclusively of fresh products prepared by the chef cooker. We will provide more precise control over the quality of the bread.
You have booked a classic room and we had the pleasure of upgrading you to a junior suite, "black diamond", which is the most beautiful room in the hotel. Indeed, the room is decorated with autentics materials dark colored lime. We are really sorry that you did not like the atmosphere of this room.
We apologize again and we hope you will sure have any pleasure another time in Riad Hermès.
The Team.
Uitstekende locatie
58 Derb Snane, Medina, Marrakesh, 40000, Marokko|0,71 km van stadscentrum
Inchecken en uitchecken
Inchecken vanaf:
14:00
Uitchecken vóór:
13:00
Goed om te weten
Huisdieren welkom tegen een toeslag
Extra bedden zijn beschikbaar tegen een toeslag, afhankelijk van de grootte van de kamer.