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SLS Cancun

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Wat feiten op een rij

Inchecken vanaf:		15:00
Uitchecken vóór:		12:00
Ontbijt		Ontbijt beschikbaar
Huisdieren		Huisdieren niet toegestaan
Kinderen		Kinderen zijn welkom in dit hotel

Voorzieningen

wifi
Parkeren
Airconditioning
Luchthavenshuttle
Zwembad
Fitnesscentrum

Meer over SLS Cancun

SLS Cancun

SLS Cancun ligt in Cancun, op 2,6 km van Regeringspaleis van Cancún, en biedt accommodatie met gratis fietsen, privéparkeren, een buitenzwembad en een fitnesscentrum. Er zijn faciliteiten zoals een privéstrand, een terras en een restaurant.

Reviews van
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Genoemd door reizigers
Familiereiziger

Opmerking: 1 aug. 2026

Verblijfdata: aug. 2026

Lotus restaurant was awesome- thank you michel!

Awesome resort! Lotus was a great restaurant! Our hibachi server michel made our night! He was excellent
Familiereiziger

Opmerking: 5 aug. 2026

Verblijfdata: aug. 2026

Poor service, poor location

I still am in shock that SLS is a “five star” hotel. I chose SLS Cancún because it is an “Edit” hotel through my Chase Reserve credit card. While the room and view were stunning, the staff was overall inattentive and cold. We often waited outside their restaurant Cleo either for breakfast or once for dinner with multiple people walking by but no one asking if we needed a table. When sitting at the pool, it was hard to track anyone for a towel and when I finally got one, I was only given one which I used to spread on the pool chair because it looked dirty and I didn’t want to sit directly on it. Whether we were walking in the front door or walking through the halls, people did not seem to want to greet us or acknowledge us which made me feel unwanted. There was no menu in our room for room service and when the room was cleaned, they did not restock the bottles of water or nespresso coffee pods. I also felt it was strange there was only one coffee cup, one espresso cup and one coffee pod but there’s more than one person occupying the room so only one of you can have a coffee in the morning. Breakfast also started late at 7:30 am so if you have an excursion, you cannot have breakfast prior to leaving. Additionally, the food at the restaurant was disappointing which is unfortunate because the hotel is far from the hotel zone (a 30 min taxi drive). We had to take a taxi for lunch and dinner which can add up and be inconvenient. Finally, the beach was not impressive. It’s a small stretch and there’s not much area to walk on or enjoy. I do not recommend staying here even if you have chase benefits. While the view and room is enticing, the experience was unsatisfactory.
Stel

Opmerking: 30 jul. 2026

Verblijfdata: jul. 2026

Got robbed by this hotel

Worst hotel known to Cancún, would never stay here again.. Had a family emergency, we had to cancel our trip, SLS will not work with you or accommodate any adjustments to your reservation, beware!!! They took a penalty of over $350.00 and will not adjust anything on this end. Absolutely unacceptable.
Familiereiziger

Opmerking: 14 jun. 2026

Verblijfdata: jun. 2026

Negative

My stay at SLS Cancun was extremely disappointing.
During my stay, I kept my wallet containing cash inside the room safe. Two days later, I opened the safe and discovered that $150 USD was missing. Given that the wallet had been stored in the safe, this was very concerning.
What made the situation even worse was the hotel's response. After reporting the issue, I received little communication from management. On the day of checkout, I had to seek out staff myself for an update. Nobody proactively contacted me or kept me informed about the status of their investigation.
The only explanation I received was that they had "checked the log." When I asked what the log showed—whether it tracked room access, safe access, or anything relevant—I was not given a clear answer. When I asked to see the log, I was told it was private information.
At no point did I feel that my concerns were taken seriously or that there was a genuine effort to provide answers. Finding money missing from a wallet stored in a room safe is concerning enough; being left to chase down updates only made the experience worse.
Based on my experience, I would strongly caution future guests not to assume that their cash or valuables are secure simply because they are locked in the room safe. If something goes missing, do not expect clear answers, transparency, or meaningful follow-up from management.
Very disappointing experience
Stel

Opmerking: 13 jun. 2026

Verblijfdata: jun. 2026

Not worth the price

I’m not sure why Chase has it as an Edit stay because we have booked. Other edits stays and have been so happy with the resorts. We have stayed at. This is definitely not it. I do not believe that. It is worth the price. The food is very expensive and definitely not quality. There is no lounging area on the beach. We were told it for residence. Only as the Hotel only has 40 rooms and the rest of the building is residential. The bedrooms are OK. The service is mid. We believe it is very overpriced for the quality and we’re not staying again.

Zeer goede locatie

4,1

Boulevard Kukulcan km 1 Zona Turistica Puerto Cancun Lote 1 02 Uc 1 Mz 27, Puerto Juarez, Cancún, 77500, Mexico|4,35 km van stadscentrum

Inchecken en uitchecken

Inchecken vanaf:

15:00

Uitchecken vóór:

12:00

Goed om te weten

Kinderen

Kinderen zijn welkom in dit hotel

Extra bedden

Neem contact op met het hotel voor meer informatie extra bedden in de kamer.

Kinderbedje

Neem contact op met het hotel voor meer informatie over een kinderbedje in de kamer.

Huisdieren

Huisdieren niet toegestaan

Ontbijt

Ontbijt beschikbaar

Ontbijtkosten

€ 26 (≈USD 30,35)/persoon

Ontbijttijden

07:00 - 11:30 van maandag tot zondag

Belangrijke informatie over het hotel
Wanneer je vroegtijdig vertrekt, zal de accommodatie het volledige bedrag van je verblijf bij je in rekening brengen. Een borg van USD 250 is verplicht. Deze wordt geïnd via creditcard. Je wordt terugbetaald binnen 14 dagen na het uitchecken. Je borg wordt volledig terugbetaald via creditcard, na controle op eventuele schade aan de accommodatie.
Geaccepteerde betaalmethoden
Het hotel accepteert de volgende betaalmethoden:
card logocard logocard logo

SLS Cancun: veelgestelde vragen

SLS Cancun ligt op 4.4 km van het stadscentrum van Cancún.
SLS Cancun ligt in Cancún, Mexico en ligt op 4.4 km van het stadscentrum van Cancún.
Bij SLS Cancun kun je inchecken vanaf 15:00, en je moet uitchecken voor 12:00.
Ja, er is parkeergelegenheid bij SLS Cancun.
Ja, SLS Cancun heeft een restaurant.